Refund policy

At BastionRC, we stand behind the quality of our products and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, we offer a replacement parts policy that allows you to receive replacement parts for your product, instead of returning the entire product.

Please follow the steps below to request replacement parts:

1. Contact our customer service team by phone or email within [30] days of receiving your product.

2. Provide your order number and a description of the part that needs to be replaced.

3. Our customer service team will review your request and provide instructions on how to receive the replacement part.

4. Replacement parts will be shipped to you free of charge.

Please note the following:

• This policy only applies to replacement parts. We do not offer returns or refunds for products.

• Replacement parts are only available for products that are within the warranty period.

• If the product was damaged during shipping, please contact us within 24 hours of receiving the product.

• If the product was damaged due to misuse or abuse, we reserve the right to deny your request for replacement parts.

• If the product was purchased through a third-party retailer, please contact the retailer for their return policy.

We hope this policy provides you with peace of mind and helps you to enjoy your purchase. If you have any questions or concerns about our policy, please contact our customer service team.